Panopto FAQs | Stanford Center for Professional Development (2024)

Table of Contents
What is Panopto? How do students access their lecture videos for the term? Who do I contact if I’m having issues viewing / accessing video content? I am supporting an instructor. Can I get admin level access to Panopto? How can I share my lectures with students? Access I am in a SCPD supported classroom. How do my students access live and video on demand recordings? How do I set up my course folder to hide videos from students by default? How do I share my videos with only a subset of students? Why am I receiving Access Requests emails from students? Anything to consider when granting an Access Request? Panopto links are no longer working after the term. What happened? How do I bulk copy my lecture videos from one term to the next? What is the Panopto Zoom integration? What are the most important things to ensure that my Zoom recordings get auto-imported into Panopto? My scheduled Zoom sessions in the Canvas Zoom tool are not importing into my Panopto Course Videos tool, what do I do? What happens if transfer of recording fails to upload in Panopto? Will recordings of imported meetings, originally created in my Zoom portal, automatically import into the Panopto Course Videos tab? How long will it take for my Zoom session to show up in the Panopto Course Videos tool? Will my Zoom videos be available for students to watch right away? Will my Zoom videos be available for download in the Panopto Course Videos tool? How long will my lectures live on Panopto? Recording I’d like to learn more about the Create button How do I install the Panopto recorder for Windows? How do I install the Panopto recorder for Mac? How do I record with Panopto for Windows? I’m running Windows 11 and am having issues with the Panopto recorder. Where do I find more information on recording basic and advanced settings? What are the recording best practices? My course being supported by SCPD this quarter. How do students access live lectures? Uploading Content How do I upload a video to my course? Why does the processing fail when uploading a video? My video is upside down, how do I fix? What kind of files can I upload to Panopto, and are there size limits? Can I upload a PDF to my video? Can I upload a Zoom session to my Panopto Course Videos page? Editing How do I edit a video in Panopto? How do I add or edit the table to contents for my video? How do I embed a YouTube video to my lecture? How do I add slides to my lecture? Can I segment one lecture into smaller segments using the Panopto editor? What is the difference between Adding a Video and Merging a Video into an existing clip / lecture? How do I add or edit the description of my video? Publishing How do I adjust publishing dates? I need my teaching team to publish Panopto video lectures. Do I have to add them to folders? Can I share my video links outside of Canvas? How do I add ASR captions to my video? Can I edit captions in the Panopto editor? How can I setup my folder to automatically create ASR captions for new videos? How can I get the OAE to have full approval rights without needing me or my teaching team to publish / approve the video(s) first? Can I post Panopto video links on my public site? Can I publish my Panopto video links outside of Canvas? Can I embed my Panopto videos outside of Canvas? How do I embed Panopto videos into Canvas tools? Analytics What Canvas roles have access to video and course folder stats? What type of video stats are available? Where can I find folder level stats? What type of analytics are available to students? Can I schedule a report? Can I find the most commonly searched terms in analytics? Quizzing How do I create an in-video quiz? How do I tie my in-video quiz to the Gradebook? What type of quizzes can you add to a video? Assignment Folders What is an assignment folder? How do I add an assignment folder?
  • What is Panopto?
  • Access
  • Panopto Zoom Integration
  • Recording
  • Uploading Content
  • Editing
  • Publishing
  • Analytics
  • Quizzing
  • Assignment Folders

What is Panopto?

Panopto is a video capture and delivery platform available to any teaching team via the Canvas LMS. More popular features include video content management, the ability to self-capture and publish videos, single sign-on via Canvas, and in-video quizzing. To learn more visit the Introduction to Panopto Video

How do students access their lecture videos for the term?

Please see our How to access lecture videos PDF

Who do I contact if I’m having issues viewing / accessing video content?

Please go through our FAQs or contact panoptohelp@stanford.edu

I am supporting an instructor. Can I get admin level access to Panopto?

The instructor can add you as a Course Admin, Teaching Assistant or Instructor to the Canvas course page under the People tab. This will provide you with creator rights in Panopto. Admin access to Panopto is strictly for SCPDstaff administrators. For any additional questions please contact panoptohelp@stanford.edu.

How can I share my lectures with students?

Those who are enrolled in the course will be able to access the videos via the Panopto
Course Videos tab. Any questions about sharing content outside the enrolled students group, please contact panoptohelp@stanford.edu.

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Access

I am in a SCPD supported classroom. How do my students access live and video on demand recordings?

SCPD-supported capture capable classrooms stream lectures live via the Panopto Course Videos tool inside Canvas courses. Live streams have a 40 second delay and are accessible 2 minutes before the start of class. The live stream remains available until 7 minutes after class ends. Lectures will then be processed for video on demand (VOD) and are typically available 20-30 minutes after the end of the live stream. See this step by step guide for further details.

How do I set up my course folder to hide videos from students by default?

All videos are available immediately to students by default. You can configure your course folder to default to “never unless set on the session,” to hide all videos from student view. You can then choose which videos are visible on the video level.

Learn more about availability workflows

To only share with a subset of students you must create a hidden subfolder and remove the viewer group from the permissions and add individual students at this subfolder level. To learn more see the next questionHow do I share my videos with only a subset of students.

How do I share my videos with only a subset of students?

This can be done using Panopto, but you can choose to manage permissions via Canvas Assignments or manage permissions in Panopto.

Learn more about Sharing Panopto Videos with a Subset of Students via Canvas Assignments

Learn more about Sharing Panopto Videos in Panopto with a Subset of Students

Why am I receiving Access Requests emails from students?

There could be several reasons. The most common reason is that the Panopto video URL(s) got published publicly. All videos that live in Panopto are behind SUNet ID and Canvas enrollment authentication. Sharing video links or embeds outside of Panopto and Canvas course pages may cause access issues for students and prompt an access request.

Another consideration is that the Panopto videos are deep embedded into Modules, Pages, or someplace in Canvas, but outside the Panopto LTI and the content has been copied into a new Canvas course shell. This likely means that the Panopto videos live inside a previous term’s folder and the videos availability window has expired. For more assistance please contact panoptohelp@stanford.edu.

Learn more about video availability

Anything to consider when granting an Access Request?

If your links are published publicly please make sure to check that you are only granting access to students that are enrolled in the course. Any Stanford student can request access to links that are made public. If your links are not public and students are requesting access to content that lives inside the Panopto Course Videos tool or embedded on your Canvas page, please contact panoptohelp@stanford.edu.

Panopto links are no longer working after the term. What happened?

Access typically ends the Sunday after grades are due SU wide. If you require a video access extension, please see the Access Request Extensions Policy.

  1. To add a student, start by typing in their SUNet ID in the Add people and groups field. **Important** When adding students you must be sure to select the correct IDP address. You may see several options appear. The correct IDP is Canvas-SOE-Graduate\SUNet
  2. After selecting the Canvas-SOE-Graduate\SUNet, be sure to select Viewer and select Save.
  3. This student will now have access to the content inside this folder.
  4. Upload your content into this hidden folder

How do I bulk copy my lecture videos from one term to the next?

Only Creators have access to copy or move videos from the source folder into a destination folder. Before copying past lectures into a new term/destination course, please see reuse guidelines listed here.

Learn how to copy or move your videos in bulk

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What is the Panopto Zoom integration?

Beginning Fall 2020 any course meetings that are scheduled and recorded to the Zoom cloud through the Canvas Zoom tool on your Canvas course page will automatically be imported into the Panopto Course Videos tool. During the Fall 2020 quarter, videos recorded through the Canvas Zoom tool will remain in both the Zoom and Panopto clouds. In future quarters however, videos recorded through the Canvas Zoom tool will be automatically deleted from the Zoom Cloud once Panopto confirms the recording has been successfully uploaded into its ecosystem. Zoom sessions that have not been scheduled via the Canvas Zoom tool will not be affected. For more information, please visit this page to read how Zoom integration works.

What are the most important things to ensure that my Zoom recordings get auto-imported into Panopto?

  1. The Panopto Course Videos tool must be on your course navigation. If it is not there by default, here is how to enable Panopto on your course.
  2. *Click on the Panopto Course Videos tool to activate Panopto.*
  3. Zoom sessions must be scheduled in the Canvas Zoom tool.
  4. The scheduled Zoom session on the Canvas Zoom tool must be recorded to the cloud.

My scheduled Zoom sessions in the Canvas Zoom tool are not importing into my Panopto Course Videos tool, what do I do?

If you are scheduling your Zoom sessions in your Canvas Zoom tool and recording to the cloud and are not seeing these sessions into the Panopto Course Videos tool, please try the following:

  1. Be sure that the Panopto Course Videos (PCV) tool is enabled on your Canvas course navigation. Visit this how to enable Panopto page for more details.
  2. After your Panopto Course Videos (PCV) is on your course navigation, click on the PCV tool. This will sync the PCV tool to Canvas.

Moving forward sessions scheduled in the Canvas Zoom tool should automatically import into the PCV. To import previous sessions, please download the sessions from your “Zoom portal,” and upload to Panopto. For more information on how to upload videos into Panopto please see this Uploading Content page.

What happens if transfer of recording fails to upload in Panopto?

Panopto Admins will become aware of the failure after Panopto tries and fails to import the session three times. If the alert comes within 24 hours Panopto can restore the video for you. After 24 hours we may need to download the asset from Zoom and manually import it into Panopto. Please contact panoptohelp@stanford.edu should you have any questions.

Will recordings of imported meetings, originally created in my Zoom portal, automatically import into the Panopto Course Videos tab?

No. Only sessions that are scheduled directly within the Canvas Zoom tool will be imported. Please contact panoptohelp@stanford.edu for any questions.

How long will it take for my Zoom session to show up in the Panopto Course Videos tool?

Publishing latency will vary based on Zoom servers. Please note that once the video is in the Panopto Course Videos tool it will then process in the Panopto cloud for adaptive bitrate streaming playback and uses optical character recognition and automated speech recognition to index your video for any spoken word or word that shows up in the slide to be searchable throughout your entire lecture.

Will my Zoom videos be available for students to watch right away?

Videos in the Panopto Course Videos tab will automatically be available for viewing by students by default. To change the default settings please visit our Getting Started Publishing page.

Will my Zoom videos be available for download in the Panopto Course Videos tool?

By default videos in the Panopto Course Videos tool will not be available for download. For more information on downloading videos in Panopto please see this Canvas article.

How long will my lectures live on Panopto?

Currently there is no retention policy for videos that live on Panopto. Videos will live on Panopto indefinitely.

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Recording

I’d like to learn more about the Create button

Please visitPanoptoto learn more.

How do I install the Panopto recorder for Windows?

Visit this How to install thePanopto recorder for Windows video.

How do I install the Panopto recorder for Mac?

Visit thisHow to install the Panopto recorder for Mac video pageand scroll to second video.

Learn more about supported version of Panopto for Mac

How do I record with Panopto for Windows?

Please visit this how to record with Panopto for windows article. For any additional questions please contact, panoptohelp@stanford.edu

I’m running Windows 11 and am having issues with the Panopto recorder.

Please note that Panopto does not currently support the Panopto recorder on the Windows 11 operating systems. Panopto will start to support Windows 11 starting some time in November of 2021. For all other issues please contact panoptohelp@stanford.edu.

Where do I find more information on recording basic and advanced settings?

Please visit this Windows basic and advanced recording settings article.

What are the recording best practices?

To learn more about recording best practices please visit this article here.

My course being supported by SCPD this quarter. How do students access live lectures?

SCPD-supported capture capable classrooms stream lectures live via the Panopto Course Videos tool inside Canvas courses. Live streams have a 40 second delay and are accessible 2 minutes before the start of class. The live stream remains available until 7 minutes after class ends. Lectures will then be processed for video on demand (VOD) and are typically available 20-30 minutes after the end of the live stream. See this guide to learn more.

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Uploading Content

How do I upload a video to my course?

Watch this quick video tutorial or visit this article here.

Why does the processing fail when uploading a video?

Please see this article on why your file may have failed during processing.

My video is upside down, how do I fix?

Please note that the HEVC codec is not fully supported by Panopto. This is the native recording codec used on iOS devices. This typically seems to be the reason why videos are uploaded upside down. You'll have to turn off / adjust the iOS setting prior to recording content and uploading it to Panopto. Please refer to this article on how to adjust the iOS setting.

What kind of files can I upload to Panopto, and are there size limits?

There are no file size limits. Please note, Panopto does not currently support the HEVC codec. If you’d like to learn more about supported file types, please visit this article here. If you run into issues uploading content please contact panoptohelp@stanford.edu

Can I upload a PDF to my video?

Yes, please visit this How to Upload a PDF into a Video article.

Can I upload a Zoom session to my Panopto Course Videos page?

Yes you can download your Zoom session from your stanford.zoom.us portal and upload the content to the PanoptoCourse Videos tab in Canvas via the Create > Upload Media button.You must be the host of the Zoom session in-order to download the content. For more information on how to upload a video file to your Panopto Course Videos tab, please visit this How to Upload Video Files page.

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Editing

How do I edit a video in Panopto?

Please see the how to edit a video in Panopto or contact panoptohelp@stanford.edu for more information.

How do I add or edit the table to contents for my video?

Please visit this how to add a table of contents article.

How do I embed a YouTube video to my lecture?

Please visit this how to embed a YouTube video article.

How do I add slides to my lecture?

Please visit this how to add and edit slides article.

Can I segment one lecture into smaller segments using the Panopto editor?

  1. Yes, the first step is determining how many segments you need --- this is how many full copies of the original video you will need to make. To learn more about full copies vs reference copies see this Panopto article here.
  2. Make full copies of your lectures. How to copy and move your lectures.
  3. After copies are made, rename your segments accordingly.
  4. Trim the excess parts for each video. For more help on editing basics, see How to trim a video Panopto article.

What is the difference between Adding a Video and Merging a Video into an existing clip / lecture?

  • Add a clip is when you combine two videos together to make one longer video.
  • Merge a clip is adding additional shots to the existing video. Editing is required.
Add a Clip

Example, when you choose to edit a clip / lecture A (two minutes) + add a clip / lecture B (two minutes) you get clip / lecture AB that is four minutes long.

Example
(Clip / lecture A - two minutes)

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+

(Clip / lecture B - two minutes)

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= (Clip / lecture AB - four minutes)

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Merge

When you select a clip / lecture, C (two minutes) to merge into clip / lecture D (two minutes) you get clip / lecture CD that is still two minutes long. You choose which shots you’d like to include in the final version of the video.

Example:
(Clip / Lecture C two minutes)

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+

(Clip / Lecture D two minutes)

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= (Combination of clip / lecture CD two minutes)

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How do I add or edit the description of my video?

Hover over the particular video and click on Settings.

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While in the Overview tab, scroll down to the Description section and click the Edit Button.

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Make the necessary changes and click Save.

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Publishing

How do I adjust publishing dates?

Please visit how to publish videos using the availability workflow documentation or see our short how to adjust availability video.

I need my teaching team to publish Panopto video lectures. Do I have to add them to folders?

No. Anyone with the roles in Canvas of Teaching Assistant, Course Admin, Teacher or Designer have Creator rights in Panopto / your course folder. This provides them the same level of access that you have to all folders, and videos. Students and Observer Canvas roles are seen as Viewers in Panopto and can only view content you make available.

Can I share my video links outside of Canvas?

No. Sharing links outside of the Panopto Course Videos tab and or Canvas may cause access issues and is highly discouraged. Please refer to this Teach Anywhere site on guidelines around making lectures publicly available.

How do I add ASR captions to my video?

Students please contact your teaching team to enable ASR captions for videos. Please note that ASR captions are not ADA compliant. For more information on ADA compliant captions please contact the Office of Digital Accessibility or the Office of Accessible Education.

To add ASR captions to a video, hover your video of choice and select Edit.

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Select Captions from the far left navigation and click on the dropdown menu and select Import Automatic Captions.

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Be sure to select Apply to save your changes.

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Can I edit captions in the Panopto editor?

Yes, Panopto allows you to edit captions simply by clicking on the selected text. You can also find and replace a word. See this Panopto article for step by step instructions.

How can I setup my folder to automatically create ASR captions for new videos?

To have any newly added videos within your chosen folder automatically generate automated speech recognition (ASR) captions please see steps below. Please note that this setting is not retroactive and will only generate captions for newly created or imported videos.
ASR captions are not considered ADA compliant. For any accessibility requests please reach out to the Office of Accessibility. To add a third-party captioned file to a video see this article. To enable ASR at the video level, see this Panopto article.

Select the Settings tab in the left navigation.

Click on the gear icon (folder settings) in the upper right.

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Then set the Captions dropdown to Automatic Machine Captions. Now any new session added to this folder will receive ASR captions.

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How can I get the OAE to have full approval rights without needing me or my teaching team to publish / approve the video(s) first?

The person assigned to add captions to your video will first need to be provided with Course Admin access to your Canvas course via the People tab. Check under the PanoptoCourse Videos tab > Share settings that no one else is added with the Can Publish Panopto role. For further support please contact panoptohelp@stanford.edu.

Can I post Panopto video links on my public site?

This is not recommended as it could cause access issues for students. Please ask that students log into Canvas and access the videos via the Panopto Course Videos link. Located in the main Canvas navigation for each course.

Can I publish my Panopto video links outside of Canvas?

This is not recommended as it can cause access issues for students and allows any student with a SUNet ID to request access to your content.

Can I embed my Panopto videos outside of Canvas?

This is not recommended as it can cause access issues for students and allows any student with a SUNet ID to request access to your content.

How do I embed Panopto videos into Canvas tools?

See this Panopto article on deep embedding videos into other Canvas tools.

Analytics

What Canvas roles have access to video and course folder stats?

Course Admin, Teacher, Course Designer and Teaching Assistant roles.

What type of video stats are available?

Teaching teams / Panopto Creators can view stats at the overall course folder or session levels. They have access to views and downloads, minutes delivered, unique views, top sessions, and user completion stats. Most information is downloadable. To learn more about folder and session level stats see this Panopto article.

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Where can I find folder level stats?

Folder level stats can be found after clicking on your course folder on the far upper right.

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Video level stats can be found by hovering over the selected video and clicking on the stats icon. See image example below.

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What type of analytics are available to students?

None. Student and Observer roles in Canvas do not have access to this information.

Can I schedule a report?

Please contact panoptohelp@stanford.edu

Can I find the most commonly searched terms in analytics?

Panopto does not currently offer this feature. We are working to make this available in future. Please contact us for more information, panoptohelp@stanford.edu.

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Quizzing

How do I create an in-video quiz?

See this quick how to create an in-video quiz video.

How do I tie my in-video quiz to the Gradebook?

Please see this How to Tie your in-video quiz PDF.

What type of quizzes can you add to a video?

There are four different types of quizzes that you can add to a video. True or False, Multiple Choice, Multiple Select or Fill-in-the-Blank.

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Assignment Folders

What is an assignment folder?

An Assignment Folder is created by an instructor, Course Admin or Teaching Assistant. This folder will allow students to submit assignments via video. Similar to what teaching teams have access to in the record a new session feature. By default students cannot see other student’s video submissions. If you wish for students to see each others video submissions, you can enable this from cog icon in the upper right. You can also watch this How to add an assignment folder video for more information or contact panoptohelp@stanford.edu.

How do I add an assignment folder?

See our how to add an assignment folder video for more information. You can also contact panoptohelp@stanford.edu.

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Panopto FAQs | Stanford Center for Professional Development (2024)
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